Location
Locations
Oakland, CA 94612 | Brampton, ON L6R 1T7

FAQs

What is your turnaround time?

Our standard turnaround time is 8 to 10 business days (Rush available).

Do you offer free services?

We offer the following services for free:

  • Graphic Design
  • Shipping and handling within US and Canada
  • Hard copy proofs (terms apply)

Can I use my own artwork to print?

Yes of course! You can send us your artwork.

What are the specialized services that you offer?

We offer some special effects for custom printing and packaging projects, such as:

  • Embossing
  • Raised Ink Letters
  • Thermal Images Effects
  • Spot Color Printing
  • Pot Lamination
  • Aqueous Image Effect
  • Sand Effect
  • Foil Stamping
  • UV Coating

Do you also make Prototype?

Yes! We make the prototype, but there are some fees, but once you place the order, we offer it free of charge.

Do you offer wholesale rates?

Yes! We offer wholesale prices for bulk orders.

Do you offer any special discount?

Yes! We offer special discount for bulk orders, to resellers and non-profit organizations.

What methods of payment do you accept?

We accept all Major Cards, PayPal, Bank Transfer and Bank Check.

What materials do you use?

We use premium quality cardstock, cardboard corrugated, kraft and chipboard material.

What printing methods do you use?

We use offset printing method, the most common type of printing process in the commercial printing industry. All full-color printing is done using four ink colors; Cyan, Magenta, Yellow, and Black, is also known as CMYK. We also offer Hexachrome Printing, which is an ultra high fidelity six-color printing process developed by Pantone, Inc.

What is the ordering procedure?

Follow the steps below:

  1. Submit a custom quote form.
  2. Upload artwork. If you want us to design the artwork, send us design information.
  3. Review your order for errors/mistakes.
  4. Once approved, pay the bill.

Which file format do you accept and what should be their resolution?

We accept JPG, GIF, PNG, TIF, PDF, CDR, PSD, and Ai file formats. For optimal results, make sure your image file resolution is 300 DPI (dots per inch).