Frequently Asked Questions

What is your turnaround time?

Our standard turnaround time for all orders is 8-10 business days.

Do you offer free services?

We offer following services for free:

• Graphic Designing
• Shipping
• Digital proofs

Can I use my own artwork to print?

Yes of course! You can send us your artwork.

What are the specialized services that you offer?

We offer some special effects for custom printing and packaging projects, such as:

• Embossing
• Raised Ink Letters
• Thermal Images Effects
• Spot Color Printing
• Pot Lamination
• Aqueous Image Effect
• Sand Effect
• Foil Stamping
• UV Coating

Do you offer hard copy proof?

Yes! We offer hard copy proof.

Do you offer wholesale prices?

Yes! We offer wholesale prices for all orders.

Do you offer any special discount?

We offer special discounts to resellers, non-profit organizations, and bulk orders.

What methods of payment do you accept?

We accept all major Credit/Debit Cards, PayPal and Wire Transfer.

What materials do you use?

We use premium quality cardstock, cardboard corrugated, kraft and chipboard material.

What printing methods do you use?

We use offset printing method, the most common type of printing process in the commercial printing industry. All full-color printing is done using four ink colors; Cyan, Magenta, Yellow, and Black, is also known as CMYK. We also offer Hexachrome Printing, which is an ultra high fidelity six-color printing process developed by Pantone, Inc.

What is the ordering procedure?

Follow the steps below:

1. Visit our custom quote page and submit the form with all project details.
2. Upload your artwork. If you do not have the design file, contact us, we will design it for you.
3. Review your order for errors/mistakes.
4. Payment.

Which file format do you accept and what should be their resolution?

We accept JPG, GIF, PNG, TIF, PDF, CDR, PSD, and Ai file formats. For optimal results, make sure your image file resolution is 300 DPI (dots per inch).