Terms and Conditions - Liquid Printer Inc.
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. Liquid Printer Inc. has different locations globally and is authorize to produce any printing job from any of its location. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission right, and authority to place the order and you authorize Liquid Printer Inc. to produce and sell the Products on your behalf. Liquid Printer Inc. has different locations globally and is authorize to produce any printing job from any of its location.
Standard - Shipped within 8 to 10 business days. Free Ground Shipping within USA and Canada. Usually Ships within 8 to 10 business days after final proof approval. Shipping time for Standard Service is not guaranteed.
Express - Guaranteed to ship within 6 business days.
Urgent - Guaranteed to ship within 4 business days.
All turnaround times start with the next business day from the time the client gives final approval of the design, not from when the order is first submitted. We ship orders according to the given time frame and if under any circumstance any delays occur, Liquid Printer Inc. will inform the client immediately. Liquid Printer Inc. would not be responsible for any delays from the courier. For bulk order turnaround times may vary, depending upon the quantity. Payment all orders must be paid 100% in advance. We accept Wire Transfers, Bank Cheque, and Money Order. Once we receive your payment, your order would be processed. Make all check payable to Liquid Printer Inc. Special Inks such as metallic or fluorescent are specialty inks that cost more money. Customers will incur an upcharge for the use of these inks on Custom projects. Satisfaction Guarantee Liquid Printer Inc. is committed to delivering quality printing in accordance with Industry Standards. Therefore, we guarantee that if your job has defects in workmanship or materials within our control or if we fail to follow your written instructions, we will reprint the order if the client returns the defected order within 10 days to Liquid Printer Inc. This guarantee does not apply to errors in customer-supplied digital files, including, but not limited to, poor or low-resolution photographs, improper color model, missing fonts, defective file formats, incorrect copy or corrections that were not noted on your proof approval form. While we do strive to assure "pleasing color" standards, we cannot guarantee the printed piece will exactly match the colors on your screen or printer. If you feel your final printed job does not meet your specifications and that the error is due to a defection workmanship or materials, you must notify Liquid Printer Inc. in writing within 5 business days of receipt of the printed pieces. Electronic Media and Files It is the customer's responsibility to maintain a copy of the original file. Liquid Printer Inc. is not responsible for accidental damage to media supplied by the customer or for the accuracy of furnished final output. Liquid Printer Inc. has no responsibility for errors on supplied artwork or electronic files or data furnished by the client and is held harmless by the client for any errors on its supplied artwork, electronic files and data. Liquid Printer Inc. will produce printed jobs from the client’s supplied artwork, electronic files, and data and is not responsible for the correctness of the artwork, electronic files, and data or color matching. The client understands that each output device, analog or digital, will produce a different result and cannot be compared to the client's own output device or computer monitor. All clients’ files are produced by Liquid Printer Inc. utilizing the latest technology and software applications, production digital presses, high-quality inkjet wide format printers and high-quality offset presses. Until digital input can be evaluated by Liquid Printer Inc. no claims or promises about our ability to work with jobs submitted in digital format, and no liability is applicable to problems that may arise. Any editing or correction required to utilize client-supplied files will be charged at our current rates, but only after approval has been received from the client. Design Specifications All design specifications are indicated in the FAQ section of this website. Files which do not meet these requirements will be rejected. Liquid Printer Inc. assumes no responsibility for cutting text or images which exist outside our required safe areas and/or submitted files not set up to specifications for resolution, formatting, fonts not embedded or supplied or any other violation of our specifications. Templates for the layout of various items are available at no cost. Bleed margin required is 1/8". Please check your files before submitting it for printing. Color Accuracy It is understood that each output device, analog or digital, will produce a different result and cannot be compared to the client's own output device or computer monitor. Because of these differences, a "pleasing color" variation between color proofs, clients output on its own device or appearance on clients computer monitor and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance. For quantities less than 5K a color variation occur due to color settings on printing machines and these color variations up to 9% are accepted. Liquid Printer Inc. is not liable for these color variations for quantities less than 5K. Liquid Printer Inc. does not guarantee an exact color match to the artwork or electronic files submitted. Depending on whether offset or digital printing is ordered, Liquid Printer Inc. may convert the color mode to CMYK, RGB, PMS or Hexa-chrome methods possibly resulting in color shift. Liquid Printer Inc. is not responsible for any color shift. Proofs Customer is fully responsible for final proof and layout approval prior to the printing process.
Liquid Printer Inc. is not liable for errors in a final product caused by any of the following reasons:
- Finished product size
- Miss-spelling errors
- Punctuation errors
- Grammatical errors
- Incorrect font usage
- Wrong die cuts or slits
- Incorrect or missing folds
- Graphics orientation or placement
All orders are considered in work and are in the process the moment they are received and cannot be changed after 24 hours from the time an order is processed. It is the client's responsibility to make the necessary alterations within the given time frame otherwise the order gets processed. Liquid Printer Inc. accepts no liability in regards to changes to be made after an order is processed. It is understood that the client has prepared, proofed, and priced their order with Liquid Printer Inc. prior to submission. Order Cancellation (For Customized ordered Products) Liquid Printer Inc. will cancel your order prior to printing/shipping. However, if your ordered item has been shipped then it cannot be canceled and there will be NO REFUND. Orders may be cancelable during the various production stages but cancellation charges will apply. Our Customer Service Team will inform you of any cancellation charges.
- Orders are placed on-line
- Orders are reworked in our design department
- Orders are sent to the press
- Orders are collected by the shipping firm and shipped
Our customers' satisfaction is our number one priority, and we offer a 100% satisfaction guarantee raging printed products. If you receive an order which does not match its original specifications provided, Liquid Printer Inc. will reprint the order. Simply contact Customer Service at either 800-959-3878 or send an email to let us know what you will be returning, and we will provide you with our Return Department address. Then package your item and ship via the carrier of your choice. Workmanship Guarantee Liquid Printer Inc. guarantees all orders to be free of defects from workmanship. If any order does not match the specifications provided, we will reprint the order if the client returns the defected order within 10 days to Liquid Printer Inc. We can reprint the order but there will be No Refund Policy. Liquid Printer Inc. guarantees regarding the quality of printed products. In printing Liquid Printer Inc. guarantees from 4/4 to 8/4 color printing if there is not any solid color ground on the back side. Liquid Printer Inc. also doesn’t guarantee exact color match.
Custom quotes and estimates are good for 30 days and will be re-quoted after 30 days. Liquid Printer Inc. reserves the right to refuse an order due to errors generated by our pricing software. In this extremely rare instance of this happening, the customer will be notified immediately and never more than 5 business hours of the following business day. Limitation of Liability In no event shall Liquid Printer Inc. or its licensors, suppliers, or vendors, their officers, directors, employees, or agents be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not Liquid Printer Inc. has been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from Liquid Printer Inc. or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Liquid Printer Inc. be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of this site or its content.