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Frequently Asked Questions

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Liquid Printer Inc. Frequently Asked Questions

Question#1: What is your turnaround time?
Answer: Our Standard turnaround time is 5 to 6 business days (Rush available)

Question#2: Do you offer services, please list your free services?
Answer: We do offer free services and those free services are

Question#3: Can I print my own artwork?
Answer: Yes of course! You can send us your own artwork.

Question#4: Which are your specials services, you offer?
Answer: We provide some special effects for your custom printing and packaging projects such as:

Question#5: Do you also make Prototype?
Answer: Yes! we make prototype (hard copy proof) but there are some charges but once you place your order we offer it for free.

Question#6: Do you offer wholesale rates?
Yes! We offer reasonable discount for bulk orders, to resellers and to non-profit organizations.

Question#7: Which payment methods you accept?
Answer: We accept all major credit cards, wire transfer, money order and bank check.

Question#8: Which materials do you use?
Answer: We use high quality recyclable paper/card Stock for your projects. We have huge variety of materials and the material will be of your own choice.

Question#9: Which Printing methods do you use?
Answer: We use offset (Litho Printing) the most common type of printing process in the commercial print industry. All full color printing is done using four ink colors; Cyan, Magenta, Yellow and Black, it is also known as CMYK. We also offer Hexachromeâ„¢ Printing which is an ultra high fidelity six-color printing process developed by Pantone, Inc.

Question#10: What is your online ordering procedure?
Answer: Ordering your custom boxes is simple and easy. Please follow steps listed below sequentially.

  1. Submit a Custom Quote form
  2. Upload your artwork to our ftp or email us, If you want us to design your artwork then send us your graphic design information
  3. A digital proof will be then sent to you for final approval.
  4. After approval there will be payment process
  5. Once your payment cleared, your order will be then processed within 24 hours

Queston#11: Which file formats do you accept and what should be its resolution?
Answer: We accept JPG, GIF, PNG, TIF, PDF, CDR, PSD and Ai file formats. For best results, please make sure your image file resolution is 300 DPI (Dots Per Inch).