Liquid Printer Inc. Frequently Asked Questions
Question#1: What is your turnaround time?
Answer: Our Standard turnaround time is 5 to 6 business days (Rush available)
Question#2: Do you offer services, please list your free services?
Answer: We do offer free services and those free services are
- FREE Graphic Designing Services
- FREE Shipping and Handling within USA & Canada
- FREE hard copy proofs (Terms Apply)
Question#3: Can I print my own artwork?
Answer: Yes of course! You can send us your own artwork.
Question#4: Which are your specials services, you offer?
Answer: We provide some special effects for your custom printing and packaging projects such as:
- Raised Ink Letters
- Thermal Images Effects,
- Spot Color Printing
- Pot Lamination
- Aqueous Image Effect
- Sand Effect
- Foil Stamping
- UV Coating
Question#5: Do you also make Prototype?
Answer: Yes! we make prototype (hard copy proof) but there are some charges but once you place your order we offer it for free.
Question#6: Do you offer wholesale rates?
Yes! We offer reasonable discount for bulk orders, to resellers and to non-profit organizations.
Question#7: Which payment methods you accept?
Answer: We accept all major credit cards, wire transfer, money order and bank check.
Question#8: Which materials do you use?
Answer: We use high quality recyclable paper/card Stock for your projects. We have huge variety of materials and the material will be of your own choice.
Question#9: Which Printing methods do you use?
Answer: We use offset (Litho Printing) the most common type of printing process in the commercial print industry. All full color printing is done using four ink colors; Cyan, Magenta, Yellow and Black, it is also known as CMYK. We also offer Hexachrome™ Printing which is an ultra high fidelity six-color printing process developed by Pantone, Inc.
Question#10: What is your online ordering procedure?
Answer: Ordering your custom boxes is simple and easy. Please follow steps listed below sequentially.
- Submit a Custom Quote form
- Upload your artwork to our ftp or email us, If you want us to design your artwork then send us your graphic design information
- A digital proof will be then sent to you for final approval.
- After approval there will be payment process
- Once your payment cleared, your order will be then processed within 24 hours
Queston#11: Which file formats do you accept and what should be its resolution?
Answer: We accept JPG, GIF, PNG, TIF, PDF, CDR, PSD and Ai file formats. For best results, please make sure your image file resolution is 300 DPI (Dots Per Inch).